FREE 30-Day Return Policy
We have a 30-day FREE return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will need to provide your order number or proof of purchase.
To start a return, you can start your return at https://3fc9b7-2.returnsdrive.com? Please note that returns will need to be sent to the following address:
4Stitches Designs, LLC.
100 Bobby Ray CT
Clayton, NC 27527
If your return is accepted, you will receive notification that the return was accepted. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@4stitchesdesigns.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like clearance items. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@4stitchesdesigns.com.